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Medical Office Receptionist
 
We are looking for a reliable full-time Medical Office Receptionist for our busy and growing behavioral health services. Our office is pleasant and comfortable, and you will be working with a caring team of friendly and supportive staff and providers. Learn more about us and our services on our website at parkvalley.info. The Medical Receptionist/Program Support Assistant will greet patients, enter and edit patient information, accept and post payments, and notify providers when their patients have arrived.

Duties/Responsibilities:

• Welcomes patients and visitors. Answers phone, takes messages, or refers questions to other staff members

• Schedules patient appointments with the physicians, physician assistants, and therapists, utilizing our practice management software.

• Scans new patient records/forms to appropriate electronic charts.

• Manages flow of appointments, notifying provider of patient arrival.

• Assists patients as needed. Telephones taxis or family members when requested for transportation.

• Maintains reception and waiting areas in a neat and orderly condition.

• Requests and accepts payments for co-pays and payments on account.

• Assists providers whenever needed.

• Participates in emergencies when required. Summons ambulance or EMS or assists other staff members as needed.

 
Required Skills/Abilities:

• Friendly personality and mature demeanor to deal with the public and assist patients in need.

• Emotional maturity, problem-solving skills, and rapid learner.

• Excellent communication and organizational skills and accuracy.

• Professional appearance and behavior, with the ability to remain calm in busy setting.

• Basic office skills such as typing and electronic filing using good spelling and grammar.

• Comfortable with computers and enjoys learning to use new programs.

• Ability and willingness to develop competence with MicroMD Practice Management and EMR.

• Willingness to cross-train with co-workers.

 
Education and Experience:

• Graduate of a certified medical office training course preferred.

• High school graduate or equivalent required.

• Medical office experience preferred, salary commensurate on experience and training.

 
Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift up to 25 pounds at times.

 
Job Type: Full-time
 
Benefits:

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Retirement plan

• Tuition reimbursement

 
Ability to commute/relocate: Wheeling, WV 26003: Reliably commute or planning to relocate before starting work (Required)
 
Education: High school or equivalent (Preferred)
 
Experience:

• Customer service: 1 year (Preferred)

• Medical terminology: 1 year (Preferred)

• Computer skills: 1 year (Preferred)

 
Work Location: In person​

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Fax or email resume to pvbhc@comcast.net